Legal notice & privacy

Website publisher

The klaura.fr website is published by Laura Le Luet-Zanetta, a sole trader registered under the French micro-enterprise scheme, trading as Klaura.

SIRET number: 993 890 896 00026.
Address: 59 rue Pétrarque, 84450 Jonquerettes, France.
Phone: +33 7 89 64 40 86.
Email: [email protected]

Publication director: Laura Le Luet-Zanetta.

Hosting

The website is hosted by OUIHEBERG SARL, 9 rue des Colonnes, 75002 Paris, France (RCS Paris 888 341 997). Contact: [email protected], www.ouiheberg.com.

The website is delivered and protected by the network of Cloudflare, Inc. (101 Townsend Street, San Francisco, CA 94107, United States).

Domain name

The klaura.fr domain name is registered with OVH SAS, 2 rue Kellermann, 59100 Roubaix, France.

Intellectual property

The texts, layout, logo and visuals specific to Klaura are the property of Laura Le Luet-Zanetta, unless otherwise stated. Any reproduction, representation, modification or use, in whole or in part, without prior written permission is prohibited and constitutes infringement under articles L.335-2 et seq. of the French Intellectual Property Code.

The work shown (websites, posts, printed materials) remains the property of the respective clients and is reproduced with their consent.

Some illustrative visuals on the website (staged images and videos) were created with artificial intelligence tools.

Liability

Laura Le Luet-Zanetta strives to ensure that the information published on this website is accurate and up to date, but cannot guarantee that it is free of errors. Users are solely responsible for the use they make of the information and content on the website.

This policy explains which personal data is collected on klaura.fr, why, how long it is kept and how to exercise your rights, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés).

Data controller

Laura Le Luet-Zanetta (Klaura), 59 rue Pétrarque, 84450 Jonquerettes, France, [email protected].

Your contact requests

• Data: name, email address, profile (freelancer, small business, other), need and message entered in the form, or the content of your emails and WhatsApp messages.
• Purpose: replying to your request and, if you wish, sending you a quote.
• Legal basis: steps taken at your request prior to entering into a contract (article 6(1)(b) GDPR).
• Retention: 3 years after our last exchange, then deletion. If you become a client, documents relating to the service (quotes, invoices) are kept for the periods required by law.

Audience measurement

• Tools: Google Tag Manager and Google Analytics.
• Purpose: understanding how the website is used in order to improve it.
• Legal basis: your consent, collected through the cookie banner. Without your consent, no audience measurement cookie is set.
• Retention: 13 months maximum for cookies.

Managing your consent

The cookie banner (Axeptio) records your choice (accepted or refused) so that you are not asked again on every visit and so that your consent can be demonstrated. You can change your choice at any time from the banner.

Website security

The host and Cloudflare record technical connection data (IP address, date, page requested) to protect the website against attacks and keep it running properly. Legal basis: the legitimate interest in securing the website (article 6(1)(f) GDPR).

Recipients and service providers

Your data is never sold, rented or transferred. It is only accessible to Laura Le Luet-Zanetta and to the technical service providers needed to run the website:

• OuiHeberg (France): website hosting;
• Cloudflare (United States): website delivery and protection, routing of emails sent to [email protected];
• Web3Forms (servers in the United States, company based in India): transmission of contact form messages, without storage according to its terms;
• Axeptio (France): cookie consent management;
• Google (United States): Tag Manager and, if you accept it, Analytics.

Transfers outside the European Union

Some of these providers process data outside the European Union (United States, India). These transfers must be covered by one of the safeguards provided for by the GDPR (an adequacy decision, including the EU–US Data Privacy Framework, or the European Commission’s standard contractual clauses). You can obtain information about these safeguards by writing to [email protected].

Your rights

You have the right to access, correct, erase and restrict the processing of your data, to object to it and, where applicable, to data portability. Where processing is based on your consent, you can withdraw it at any time. To exercise these rights, write to [email protected]; you will receive a reply within one month.

If you believe your rights have not been respected, you can lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

WhatsApp

The WhatsApp button opens the WhatsApp app so you can talk directly with Laura Le Luet-Zanetta. That conversation is also subject to WhatsApp’s (Meta’s) privacy terms.

Purpose

These terms of use govern access to and use of the klaura.fr website. By browsing the website, users accept these terms without reservation.

Access to the website

The website is available free of charge to any user with internet access. Laura Le Luet-Zanetta does her best to keep the website accessible but does not guarantee continuous availability and may suspend access for maintenance without notice.

Links

The website may contain links to third-party websites (client websites, social media, WhatsApp). Laura Le Luet-Zanetta has no control over these websites and accepts no responsibility for their content.

Governing law

These terms are governed by French law. In the event of a dispute, and failing an amicable settlement, the French courts shall have sole jurisdiction.

Contact

For any question about this legal notice, the privacy policy or the terms of use, you can write to [email protected].